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How to Fix the Unable to Update Problem on Xbox One By Dannny0117 December 19, 2016. When you try to play a game, this is what you need to do to fix it. So how WHY THIS happen? And also remember that the download speed of the update depends on your Internet connection and internet equipment (Wi-Fi, Router and/or Modem).
Do I need to install the entire game to my hard drive before I can play it?
No. Some Xbox One games are pretty large, and installing the entire game, especially if you’re downloading it, can take a while. You can start any game before the installation is complete, though not all game features will be available. If you watch the download in the Queue or Games section of My games & apps, 'Downloading' changes to 'Ready to start' when it's available to play.
Will I lose my game info and/or progress if I reinstall it?
The Xbox One console saves your gameplay data to the cloud, so if you’ve played your game online, you can resync your game with the cloud once you've reinstalled it. See Xbox One cloud game saves: FAQ.
Can I play another game while installing one on my Xbox One console?
Yes. You can always play digital games when you’re installing a game from the Microsoft Store or from disc. You can also play games from disc if you’re installing from the Microsoft Store.
However, you can’t play games from a disc if you’re installing from the disc.
Can I install a game while I'm offline?
Yes, you can install a disc-based game while you're offline. See Using Xbox One offline.
Why do I have to install a game if I have the disc?
Optical disc drives can’t read data quickly enough to keep up with modern games, so you get the best gaming experience when you install the game from a disc on your Xbox One console.
Why does it take so long to install a game?
Game installs depend on how fast a drive can transfer files. The maximum data transfer rate for the Xbox One disc drive is currently 54 Mbps. If you think your game is installing too slowly, see Troubleshoot slow game or app downloads on Xbox One.
Instructions and files for manually updating an Xbox offline removed by Microsoft, with the company instead saying it will work directly with customers who need it.
Microsoft has pulled instructions that previously offered Xbox One owners a way to update their console without connecting to the Internet.
The company had previously listed a 20-step guide for downloading the latest Xbox One firmware to a USB stick and then using that to update the console, but the company has now pulled the instructions and the associated files.
For the best experience, the Xbox One will require a day one update when it is first switched on.
'The site was not an alternative way to take the Day One update and customers still need to connect to Xbox Live for the update,' said a Microsoft spokesperson to GameSpot. Microsoft has previously said the new console will 'do very little' without the update.
Microsoft is now encouraging customers that might require an offline update to contact its customer support directly. 'Because of the complexity of this customer support process we’ve actually removed the page and we will work with customers directly to make sure they have a smooth experience.'
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